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Privacy Policy

Effective Date: Nov 9, 2025

 

Ocean Smart ("we", "our", or "us") is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platform, website, and services.

 

1. Information We Collect

We collect the following categories of information:

  • Account Information: Name, company name, email address, phone number, and role.

  • Usage Data: Interactions with our platform, access logs, IP addresses, and device identifiers.

  • Transaction & Operational Data: Booking details, schedules, contract information, pricing data, and communications within the platform.

  • Cookies & Analytics: To enhance functionality and improve user experience.

 

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.

  • Facilitate collaboration between liners, feeders, and agents.

  • Personalize your experience and optimize performance.

  • Communicate with you about service updates, support, or security.

  • Ensure platform integrity and compliance with legal requirements.

 

3. Sharing and Disclosure

We do not sell your personal data.

We may share data only:

  • With authorized users within your organization.

  • With third-party service providers for hosting, analytics, or infrastructure.

  • When required by law or to protect our legal rights.

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we continuously improve our security posture and monitor for vulnerabilities.

 

5. Data Retention

We retain data as long as necessary to fulfill the purposes described in this policy, unless otherwise required by law.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your information.

  • Object to or restrict processing.

  • Withdraw consent (where applicable).

  • File a complaint with a data protection authority.

To exercise your rights, contact us at [privacy@oceansmart.ai].

 

7. Cookies and Tracking

We use cookies and similar technologies for authentication, performance tracking, and user experience optimization. You may adjust cookie settings through your browser preferences.

 

8. International Transfers

We may process your information outside of your country of residence. In such cases, we ensure appropriate safeguards are in place in accordance with applicable laws (e.g., Standard Contractual Clauses under GDPR).

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the platform or email.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ocean Smart
Email: privacy@oceansmart.ai
Website: www.oceansmart.ai

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